Contact Us

Name: Eric
Tel: +86 135 8321 7395
E-mail: sales@china-janz.com
Skype: qdslion

HOME > FAQ

1How To Order

The following flow chart for How to Order is for your easy reference.

 

 

 

 

When the buyer is interested in any items we posted on www.china-janz.com, you can buy them via:

  Sending us an inquiry from the above websites on the items you are interested in and the quantity to be ordered

Sending us an email on the items you are interested in and your requirements

Chatting with us on MSN, QQ, Skype

Calling us directly to ask for the assistance of sales representatives

 

Please kindly view the Contact Us page and the left corner of the homepage to obtain the contact details. Normally we will respond within 24 hours after receiving your inquiries and emails.

 

 2. How could I get samples?

In normally way, we can only supply some free samples to the old customers, if you have a FedEx, DHL, TNT, UPS, EMS account No. or other courier freight collectable account and agree to pay the courier freight. While in the first business, we will ask you to pay for the samples and courier freight. We will send the samples to you after receipt of the payment.

 

3. What is the minimum quantity in orders?

  It will depend on the product, we will adjust and do our best to meet your need.

 

4. How many days to delivery the goods to me ?

 Since we confirmed your payment, normally we will ship out the goods within 45 days, If there is a special circumstances, we will inform you as soon as we know this.

 

 

 

 

 5. How can I get your price list?

 Please send email or call to inform us which items you are interested in, we will give you our price idea within 24 hours. Sales manager: sales@china-janz.com

 

6. Can you customize my design...if so what is my minimum?

Yes. If you could not find the products from our current productswe can be able to create your design as per your requests, the minimum order quantity is by mutual discussion.

 

7. What's your usual payment term for orders ?

Normally we accept “telegraphic transfer” ( T/T ) or L/C after order confirmation. If you have other payment term ,we will negotiate with you.

 

8. What are the freight transportation ways?

A. Sea shipping transportation

B. Air-Line shipping

C.. Courier (UPS, FedEX, DHL, EMS, etc.)

We can arrange any above transportation way for you.

 

9. Do you accept OEM & ODM projects?

Yes, OEM & ODM projects are welcome, and we can put your logo on the products, and can provide a reasonable solution for you, you can email to sales@china-janz.com